FESTIVAL POLICIES

TICKET POLICY

  • Guitars & Gasoline handles its own ticketing through Intellitix. 
  • Tickets are on sale now and are available online at GuitarsandGasoline.com. 
  • All Passes are non transferable and may not be shared. Any entry wristband that is tampered with will become null and void without refund. 
  • All tickets are processed online and subject to all fees and taxes. 
  • All tickets will be emailed to customers and can be exchanged at gate for wristbands and VIP lanyards. 
  • VIP tickets are open to all ages. 
  • General admission or VIP tickets do not include onsite parking. However these are available for purchase on website on a first come first serve basis. 
  • Children aged 10 and under are free when accompanied by an adult.
  • NO refunds or exchanges. 
  • Accepted methods of payment: MasterCard, Visa. Credit Card  information should NEVER be emailed. 
  • If a wristband has to be removed for work purposes, visit the will call office and they will remove your wristband. For re-entry you must go to the will call and provide proof of purchase, the removed wristband, and ID that matches the proof of purchase. 
  • If wristband is removed IT IS NULL AND VOID. 
  • Unauthorized duplication or sale of ticket may prevent admittance of  ticket purchaser to event. Purchase of tickets by a third party carries the risk of being fraudulent. Unless you’ve purchased your tickets from GUITARS&GASOLINE, the validity of the ticket cannot be confirmed. Ticket purchasers need to be smart about their decisions when buying third-party tickets. 
  • Performers and schedules are subject to change without notice.
  • If you are picking-up tickets from Will Call, please see the Getting Here page for hours.

 

Ticket Rules

  • Performers and schedules are subject to change without notice.
  • Alcoholic beverages may only be consumed in designated areas.
  • Outside alcohol is strictly prohibited in the licensed GA and VIP area.
  • The legal drinking age in Ontario is 19. Underage drinking is strictly prohibited.
  • Cannabis is strictly prohibited.
  • All illegal drugs and drug paraphernalia is strictly prohibited
  • Smoking is strictly prohibited.
  • Pets are prohibited. Service animals permitted with documentation.

 

Ticket Fraud Information: 

GUITARS&GASOLINE would like to remind all ticket/wristband purchasers that unless you have purchased your tickets directly from  GUITARS&GASOLINE, the authenticity of the tickets/wristbands cannot be verified until you arrive on site. Buying tickets from a 3rd party is done at the  purchaser’s own risk. 

Cancellation and Refund Policy: 

All ticket sales are final except in the unlikely situation of a full event cancellation or postponement by GUITARS&GASOLINE.  

Subject to the provisions below for an event cancellation or postponement, there are NO exchanges or refunds once tickets have been purchased. NO exchanges or refunds will be issued if a festival performer is changed, cancelled, rescheduled or delayed for whatever reason. 

NO exchanges or refunds will be issued for venue or time changes In the unlikely event of a full cancellation or postponement, GUITARS&GASOLINE will offer refunds and or exchange options and time sensitive windows for such options. We will inform ticket buyers of these  procedures once they become available through our website and our email database. 

GUITARS&GASOLINE will follow all provincial and federal public health  mandates at the time of the event. 

Ticket Usage Terms and Conditions Agreement 

Prohibited items at the Event and Venue include, but are not limited to:

  • Drones, of any kind, in any areas of the site.
  • Weapons of any kind (includes knives, staffs/bats, bows, guns, hammers, axes, etc.); 
  • Motorized vehicles of any kind. 
  • Bicycles inside festival grounds;
  • Skateboards, roller blades, scooters, carts or personalized motorized vehicles (except wheelchairs);
  • Illegal substances or drug paraphernalia;
  • Glass containers of any kind in any areas of the site;
  • Alcohol cannot be brought into the main entertainment area. Alcohol purchased inside the venue must be consumed within the festival gates;
  • Pets (except registered service animals with proof of registration);
  • Over-sized beach/golf umbrellas;
  • Hard-sided coolers and suitcases; any personal bag larger than 12” x 12” x  6”.
    Diaper bags and bags specifically required for medical purposes will be allowed;
  • Unauthorized vending, soliciting, sampling, of any sort;
  • Professional video / photography equipment, including audio recording devices;
  • Colours, symbols, gang-related paraphernalia, etc.;
  • Fireworks;
  • Sports equipment – beach balls, volleyballs, soccer balls, footballs, baseballs, etc.;
  • Squirt guns or water toys, etc.;
  • Megaphones, air horns, vuvuzelas, and other noisemaker devices, etc.;
  • Non-collapsible chairs;
  • Open flames (includes tea lights, fireworks, flares, fire toys, etc.). Cigarette  lighters are permissible;
  • Noxious substances (fuel, etc.) causing illness or reaction;
  • Other house policies as communicated by the event prior to event date. 

 

Neither the Event nor the Venue is responsible for invalidated tickets due to violation of house policies, user damage, or unauthorized distribution.
Ticket is invalid if the barcode or RFID card/wristband is duplicated, removed, or tampered with. 

Admission is subject to compliance with applicable laws, by-laws, regulations and facility rules (the “Rules”) pertaining to Guitars and Gasoline (the “Issuer”), Calabogie Motorsports Park (the “Venue”), the Township of Greater Madawaska, Province of Ontario and Canadian federal regulations. 

Holder consents to a reasonable examination of his/her person and property to ensure compliance with the Rules.
Guitars and Gasoline reserves the right to inspect patron belongings and confiscate prohibited items without recompense. 

Proof of age may be requested at the gate prior to entry. The festival reserves  the right to refuse admission if there is any doubt that the ticket holder does not meet the age requirement of the pass type purchased.

CAMPING POLICY

For those who prefer to camp on site and enjoy the full experience, Guitars and Gasoline provides campground access from 10:00am Friday June 6th to 12:00pm Sunday June 8th. Fans camping at the campground will have to adhere to the quiet time rules from 1.00 AM to 7.00 AM. 

  • Camping entry hours: 10:00 AM to 12:00 AM on Friday, June 6th
  • Camping entry hours: 8:00 AM to 9:00 PM on Saturday, June 7th
  • Zero noise starts at 1:00 AM until 7:00 AM each night in the campgrounds. We ask that you do not disrupt nearby campers.
  • Exit and Entry camping privileges are only granted to the following zones on Saturday between the hours of 8 am and 2 pm. Zone 5 – camping, and Zone 2/3 – RV.
  • No Vehicle Re-Entry for Zones 1, 4, 6, 7, 8, 9 and 10
  • Spaces are set aside by the staff on a first come, first serve basis and one car and one tent or an RV can be parked/placed in this space. 
  • Guitars & Gasoline handles its own ticketing through Intellitix. Camping tickets are on sale now and are available online at GuitarsandGasoline.com. 
  • Campsite pricing is per-site (not per-person) 
  • Tent campsites are approximately 20’x20’ 
  • Maximum 6 people per site. 
  • Maximum 8 people per RV site.
  • Space for one (1) normal-size car on site 
  • You must stay in your chosen zone. No changing after arrival 
  • Check out time is 12:00pm on your departure date. 
  • You must possess a concert ticket to be in the campground.
  • Personal Food and Beverage is permitted within the camping areas.
  • Outside alcoholic beverages are permitted in the campgrounds but must be consumed within the camping area and must follow the allowable amounts:
    • No more than two (2) bulk alcohol items per person in aluminum or plastic containers only. No glass containers of any kind.
    • One “Bulk alcohol” item is defined as:
      • One (1) case (24 cans) of beer, cooler or malt-based beverage.
      • One (1) 26 oz. container of liquor
      • One (1) 4L box of wine
    • Tall cans are permitted in place of regular-sized cans.
    • You may mix different beverages as long as the total amount doesn’t exceed the limit.
    • Glass bottles are strictly prohibited.
  • Alcoholic beverages may be consumed on individual campsites and in hospitality areas.
    Open alcohol containers are not permitted outside of designated drinking area
  • Outside alcohol is prohibited from entering main festival area.
  • The legal drinking age in Ontario is 19, underage drinking is strictly prohibited
  • Non Motorized transportation such as bicycles and scooters are  permitted within the camping areas.  
  • Motorized vehicles (with the exception of 1 vehicle per campsite) is not permitted in the camping zone.  
  • Pet Policy – No pets are permitted in camping zones. Service animals only with valid documentation.
  • Campers are to dispose of garbage in designated bins.
  • Leaving trash and waste unattended may attract wildlife and is prohibited.
  • Speed limit of 5km/h in camping zones to ensure guest safety.
  • Campers must stay within the guardrails of the race track and on designated paths. Leaving designated areas is prohibited.
  • Dumping grey or black water is prohibited.
  • Only licensed drivers are permitted to operate vehicles.
  • All tickets are processed online and subject to all fees and taxes.
  • NO refunds or exchanges. 
  • NO SMOKING (Vapes, Cannabis, Cigarette, all tobacco products. in the licenced GA or VIP areas)
  • If wristband is removed IT IS NULL AND VOID. 
  • Public indecency or defecation anywhere on the event grounds is prohibited. Any individual(s) found engaging in acts of public indecency or defecation will be immediately evicted from the event and festival grounds without a refund. 
  • No glass, weapons, or projectile objects are permitted on festival grounds. Any items that can be used to disturb the peace, endanger the safety of the crowd, and/or inflict damage to people and goods are strictly prohibited.  
  • Any person found to be in possession of a weapon will be subject to a criminal investigation and immediately evicted from the event and festival grounds without a refund.  
  • No open fires or flames are permitted on the grounds. For propane and cooking appliances please see camping rules.
    The Greater Madawaska Fire Department reserves the right to alter any of these guidelines based on local bans and weather conditions.  
  • No amplified sound systems on campgrounds. 
  • Unauthorized duplication or sale of ticket may prevent admittance of ticket purchaser to event. Purchase of tickets by a third party carries the risk of being fraudulent. Unless you’ve purchased your tickets from GUITARS&GASOLINE, the validity of the ticket cannot be confirmed. Ticket purchasers need to be smart about their decisions when buying third-party tickets. 
  • Performers and schedules are subject to change without notice. 
  • All generators used on camp sites must be silent generators as to not to disturb the event and fellow campers, 5 gallons of fuel permitted.

 

Cancellation and Refund Policy: 

All ticket sales are final except in the unlikely situation of a full event cancellation or postponement by GUITARS&GASOLINE.  

Subject to the provisions below for an event cancellation or postponement, there are NO exchanges or refunds once tickets have been purchased.
NO exchanges or refunds will be issued if a festival performer is changed, cancelled, rescheduled or delayed for whatever reason. 

NO exchanges or refunds will be issued for venue or time changes In the unlikely event of a full cancellation or postponement, GUITARS&GASOLINE will offer refunds and or exchange options and time sensitive windows for such options. We will inform ticket buyers of these procedures once they become available through our website and our email database.

GUITARS&GASOLINE will follow all provincial and federal public health mandates at the time of the event. 

Prohibited items at the Event and Venue include, but are not limited to: 

  • Cannabis products
  • Weapons of any kind (includes knives, staffs/bats, bows, guns, hammers, axes);
  • Motorized vehicles of any kind. 
  • Illegal substances or drug paraphernalia;;
  • Professional video / photography equipment, including audio recording  devices;
  • Colours, symbols, or other gang-related paraphernalia;
  • Fireworks;
  • Megaphones, air horns, vuvuzelas, and other noisemaker devices;
  • Open flames (includes tea lights, fireworks, flares, fire toys, etc.). Cigarette lighters are permissible;
  • Noxious substances (fuel, etc.) causing illness or reaction;
  • Other house policies as communicated by the Event prior to event date. 
  • Drones

 

Neither the Event nor the Venue is responsible for invalidated tickets due to violation of house policies, user damage, or unauthorized distribution.
Ticket is invalid if the barcode or RFID card/wristband is duplicated, removed, or tampered with. 

Admission is subject to compliance with applicable laws, by-laws, regulations and facility rules (the “Rules”) pertaining to Guitars and Gasoline (the “Issuer”), Calabogie Motorsports Park (the “Venue”), the Township of Greater Madawaska, Province of Ontario and Canadian federal regulations. 

Holder consents to a reasonable examination of his/her person and property to ensure compliance with the Rules. Guitars and Gasoline reserves the right to inspect patron belongings and confiscate prohibited items without recompense.